FAQ's
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and other secure payment options. You can select your preferred payment method at checkout.
Is my payment information secure?
Yes, we take your security seriously. All payments are processed through secure payment gateways with encryption to protect your information. Freemindsuniverse does not store any of your payment details.
How long does shipping take?
Shipping times vary based on your location and the shipping method chosen at checkout. Typically, domestic orders take 3-7 business days, while international orders can take 7-21 business days. Please note that these times are estimates and may be affected by external factors such as customs processing.
Can I track my order?
Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.
What is your return/exchange policy?
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 30 days of receiving your product. We offer returns and exchanges on eligible items, provided they are in their original condition.
